Knowledgebase - Website Solutions

Can I use external email like Google Apps? You are more than welcome to use an external mail service while hosting your sites and...

Help! I cannot access my cPanel, WHM or e-mail All of our servers will automatically temporarily block you from any service you attempt to log...

How do I create an email account? To create an email account log in to your control panel (http://www.yourdomain.com/cpanel/) and...

How do I enable SMTP Authentication? We strongly recommend SMTP Authentication be used for all email accounts hosted with us. While we...

How do I use webmail? You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...

Is there a mailbox storage limit? You can define the mailbox storage quota on any mail account via the webmail interface or the...

My e-mail is going to the bulk or spam folder! We create an SPF record automatically for all domains that are created on our servers and we...

Why can I receive email but not send email? Some Internet Service Providers block port 25 which is the standard email protocol port. If...